Apple Stuff
Apple Home Page -- http://www.apple.com/
Accessibility -- http://www.apple.com/accessibility/
Support for all that is Apple -- http://www.apple.com/support/
Satisfaction - Consumer Reports March 2010 -- http://www.macworld.com/article/147024/2010/03/consumer_reports_apple.html
BusinessWeek Standouts in Customer Service for 2009 -- http://bwnt.businessweek.com/interactive_reports/customer_service_2010/